Terms of Service
Welcome to Vitamist® (Registered Trademark of NutraPatch Limited) ("we", "us", "our").
By using our website at www.Vitamist.uk (the "Site") and purchasing our products, you agree to comply with and be bound by the following terms and conditions ("Terms of Service"). These Terms of Service apply to all users of the Site, including visitors, customers, and those who access or use our services in any way.
Please read these Terms carefully before making a purchase or using our services. If you do not agree to these Terms, please do not use our Site or services.
1. General Information
1.1 About Vitamist®
Vitamist® (Registered Trademark of NutraPatch Limited) is a UK-based company that offers high-quality vitamin oral sprays. We are dedicated to providing effective, convenient health solutions to our customers across the UK. Our products are available for purchase through our website www.Vitamist.uk
1.2 Eligibility
You must be at least 18 years of age to use our Site and place an order. By using this Site and purchasing products, you confirm that you are of legal age and capable of entering into a binding agreement.
2. Product Information & Availability
2.1 Product Descriptions
We strive to provide accurate and up-to-date descriptions of our products on the Site. However, we do not warrant that the information provided is error-free, complete, or current. We reserve the right to make changes to product specifications, prices, or availability at any time without notice.
2.2 Product Availability
While we make every effort to ensure that products are available for sale on our Site, product availability is subject to change. If an item is out of stock or unavailable, we will notify you as soon as possible and offer a full refund or an alternative product, if applicable.
3. Ordering and Payment
3.1 Order Process
When you place an order through our Site, you are making an offer to purchase the selected products. Once your order is received, we will confirm the details and process the payment. A confirmation email will be sent to you, which indicates that your order has been received. This confirmation is not an acceptance of your offer, and we reserve the right to cancel any order at our discretion.
3.2 Payment
All orders must be paid for in full before they are shipped. We accept payment through various secure methods, including credit/debit cards, and other payment systems as made available on our Site. Prices are displayed in GBP (£) and are inclusive of VAT where applicable.
3.3 Order Cancellations
You may cancel your order only before it is processed for shipment. If you wish to cancel your order, please contact us as soon as possible via email at info@Vitamist.uk. Once an order has been shipped, you must follow the return process outlined in our Return & Refund Policy.
4. Shipping and Delivery
4.1 Shipping Methods
We offer standard and expedited shipping options for customers within the UK. All orders are processed within 1 business day of receiving payment, and shipping times vary based on the chosen method. Please refer to our Shipping Policy for more information about shipping rates, methods, and delivery times.
4.2 Delivery Issues
While we aim to deliver all orders promptly, Vitamist® is not responsible for delays caused by the shipping carrier or issues arising from incorrect or incomplete shipping information provided by the customer. Please ensure your shipping details are accurate when placing an order.
5. Returns and Refunds
5.1 Returns Policy
We accept returns within 28 days of delivery, provided the product is unopened and in its original packaging. If you receive a faulty or incorrect item, please contact us immediately to arrange for a return and refund. For more information, please see our Return & Refund Policy.
5.2 Refunds
Refunds will be processed to the original payment method once we receive the returned item and verify that it meets the return criteria. Please note that we cannot refund shipping charges unless the return is due to our error.
6. Intellectual Property
6.1 Ownership
All content on the Vitamist®‘s site, including text, images, logos, trademarks, and product descriptions, is the property of Vitamist® (Registered Trademark of NutraPatch Limited) or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any of our content without explicit permission from Vitamist®.
7. User Conduct
7.1 Account Responsibility
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.
7.2 Prohibited Conduct
You agree not to use our Site for any unlawful or prohibited purpose. This includes but is not limited to:
- Impersonating any person or entity
- Engaging in fraudulent activity
- Interfering with or disrupting the functionality of the Site
- Violating any applicable local, national, or international law
8. Limitation of Liability
8.1 No Warranty
Vitamist® makes no representations or warranties regarding the accuracy or reliability of the content on the Site, including product descriptions, shipping times, or availability. We do not guarantee that our Site will be free of errors or that it will operate without interruption.
8.2 Limitation of Liability
To the fullest extent permitted by law, Vitamist® (Registered Trademark of NutraPatch Limited) will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products. Our liability is limited to the amount you paid for the product in question.
9. Privacy and Data Protection
9.1 Data Collection
By using our Site, you consent to our Privacy Policy, which outlines how we collect, store, and process your personal information. We are committed to protecting your privacy and ensuring that your personal data is handled securely.
10. Governing Law and Dispute Resolution
10.1 Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts in the UK.
10.2 Dispute Resolution
In the event of a dispute, we encourage you to contact us first so we can resolve the issue amicably. If the matter cannot be resolved through direct communication, we may seek alternative dispute resolution methods or refer the issue to a mediator.
11. Modifications to Terms of Service
We reserve the right to update, modify, or change these Terms of Service at any time. Any changes will be posted on this page with the updated date. It is your responsibility to review these Terms periodically to stay informed about any updates.
12. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us:
Email: info@Vitamist.uk
Address: Vitamist® (Registered Trademark of NutraPatch Limited), 14 Albert Road, Glasgow, G42 8DN, United Kingdom
Phone: +44 (0)141 237 6006
Thank you for choosing Vitamist®. We value your business and look forward to serving you.
