Privacy Policy of Vitamist®

At Vitamist® (Registered Trademark of NutraPatch Limited) ("we," "us," "our," or "the Company"), we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we gather, use, and share your personal information when you visit our website, www.vitamist.uk (the “Site”), or when you interact with our services (collectively, the "Services"). By using the Services, you agree to the terms of this Privacy Policy.

Please take the time to read this Privacy Policy carefully. If you do not agree with the way we collect and use your data, we recommend that you refrain from using our Services.

 

Changes to This Privacy policy

 

We may periodically update this Privacy Policy to reflect changes in our practices, legal obligations, or other operational reasons. When updates are made, we will revise the "Effective Date" at the top of the policy. We encourage you to review this document regularly to stay informed of how your information is being handled.

 

How We Collect Your Data

 

We collect personal information in a variety of ways depending on how you interact with our Site and Services. This may include data you directly provide to us, data collected automatically through your use of the Site, or data we receive from third-party partners.

 

Information You Provide to Us Directly

 

When you engage with our Services, we may ask for the following personal information:

  • Contact Information: Name, address, email address, phone number.
  • Order Details: Shipping and billing addresses, payment details, product orders.
  • Account Information: Username, password, security settings.
  • Shopping Behaviour: Items you add to your cart, wishlist, or recently viewed products.
  • Support Interactions: Details of your communications with us, including feedback and inquiries.

 

Automatically Collected Information

 

We also collect certain data automatically when you access or use our Site. This may include:

  • Device type and operating system.
  • Your IP address and browser information.
  • Data regarding your activities on the Site (pages visited, time spent on the site, interactions with features).

 

 

 

Data from Third Parties

 

From time to time, we may collect information from third-party sources such as:

  • Payment processors and partners involved in completing your orders.
  • Advertising or analytics partners who help us understand user activity and improve your experience.

 

How We Use Your Information:

 

The data we collect allows us to provide you with our Services, enhance your user experience, and fulfill our legal obligations. Below are the primary uses for the personal information we gather:

  • To Provide Our Services: This includes processing payments, fulfilling orders, and communicating with you about your purchases or account activities.
  • To Improve Your Experience: We use your data to personalize our offerings, enhance website functionality, and improve customer support.
  • For Marketing and Promotions: We may send promotional materials, special offers, and updates about our products and services, though you can opt-out at any time.
  • To Protect Your Data: We monitor and analyze activity to detect fraud and ensure the security of your account and personal information.

 

Use of Cookies and Tracking Technologies:

 

We use cookies and similar technologies to track activity on our Site and enhance your browsing experience. These tools help us remember your preferences and tailor content to suit your needs.

You have the option to manage or disable cookies through your browser settings. However, please note that turning off cookies may impact your ability to use certain features of our Site.

For more detailed information on cookies, please refer to our Cookie Policy.

 

Sharing Your Data with Third Parties:

 

We may share your personal information in the following situations:

  • Service Providers: We collaborate with third parties that assist with the operation of our Site, such as payment processors, shipping companies, customer service agents, and marketing partners.
  • Legal Compliance: We may disclose your information to comply with legal requirements, including responding to subpoenas or government requests, or to protect our rights.
  • Business Transactions: In the event of a merger, acquisition, or sale, your data may be transferred as part of the transaction.
  • With Your Consent: We may share your data when you provide explicit consent, for example, when you use third-party social media features or authorize us to send marketing materials.

 

Data Security and Retention:

 

We employ industry-standard security measures to protect your personal information. However, please understand that no data transmission or storage system is 100% secure, and we cannot guarantee the absolute security of your information.

We retain your data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes.

 

Your Privacy Rights:

 

Depending on where you reside, you may have certain rights regarding your personal data, including the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Ask us to delete the data we hold about you (subject to legal exceptions).
  • Restriction: Request that we limit how we process your information.
  • Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.
  • Opt-Out of Marketing: You can unsubscribe from promotional emails or marketing communications at any time by following the instructions in the emails or contacting us directly.

 

To exercise your rights, please reach out to us at info@Vitamist.uk

 

Links to External Sites:

 

Our Site may contain links to third-party websites or services that we do not control. If you follow links to external websites, please review their privacy policies. We are not responsible for the content or practices of these third-party sites.

 

Children’s Privacy:

 

We do not knowingly collect or solicit personal information from anyone under the age of 16. If you believe we have inadvertently collected data from a child under 16, please contact us immediately at info@nutrapatch.uk, and we will take steps to delete such information.

 

International Data Transfers:

 

If you are accessing our Site from outside the United Kingdom, please be aware that your data may be transferred, stored, and processed in the UK or other countries where we or our service providers have operations. We take appropriate steps to ensure that your data is treated in accordance with this Privacy Policy and applicable data protection laws.

 

 

Contact Us:

 

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us:

 

Vitamist® (Registered Trademark of NutraPatch Limited) 
14 Albert Road, Glasgow, G42 8DN
Telephone: 0141 237 6006
Email: info@Vitamist.uk