Privacy Policy of Vitamist®

At Vitamist® (Registered Trademark of NutraPatch Limited) ("we," "us," "our," or "the Company"), we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we gather, use, and share your personal information when you visit our website, www.vitamist.uk (the “Site”), or when you interact with our services (collectively, the "Services"). By using the Services, you agree to the terms of this Privacy Policy.

Please take the time to read this Privacy Policy carefully. If you do not agree with the way we collect and use your data, we recommend that you refrain from using our Services.

Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices, legal obligations, or other operational reasons. When updates are made, we will revise the "Effective Date" at the top of the policy. We encourage you to review this document regularly to stay informed of how your information is being handled.

How We Collect Your Data

We collect personal information in a variety of ways depending on how you interact with our Site and Services. This may include data you directly provide to us, data collected automatically through your use of the Site, or data we receive from third-party partners.

Information You Provide to Us Directly

  • Contact Information: Name, address, email address, phone number.
  • Order Details: Shipping and billing addresses, payment details, product orders.
  • Account Information: Username, password, security settings.
  • Shopping Behaviour: Items you add to your cart, wishlist, or recently viewed products.
  • Support Interactions: Details of your communications with us, including feedback and inquiries.

Automatically Collected Information

  • Device type and operating system.
  • Your IP address and browser information.
  • Data regarding your activities on the Site (pages visited, time spent on the site, interactions with features).

Data from Third Parties

  • Payment processors and partners involved in completing your orders.
  • Advertising or analytics partners who help us understand user activity and improve your experience.

How We Use Your Information

  • To Provide Our Services: Processing payments, fulfilling orders, and communicating with you about your purchases or account activities.
  • To Improve Your Experience: Personalizing offerings, enhancing website functionality, and improving customer support.
  • For Marketing and Promotions: Sending promotional materials and product updates (you may opt-out anytime).
  • To Protect Your Data: Detecting fraud and securing your account and personal information.

Use of Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our Site and enhance your browsing experience. These tools help us remember your preferences and tailor content to suit your needs.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain features of our Site.

For more information, see our Cookie Policy.

Sharing Your Data with Third Parties

  • Service Providers: Payment processors, shipping companies, customer service agents, and marketing partners.
  • Legal Compliance:< To meet legal obligations or protect our rights.
  • Business Transactions: Your data may be transferred during a merger, acquisition, or sale.
  • With Your Consent: For example, when using third-party features or agreeing to receive marketing emails.

Data Security and Retention

We use industry-standard security measures to protect your information. However, no system is 100% secure. We retain your data as long as necessary for our business and legal obligations.

Your Privacy Rights

You may have the right to:

  • Access your personal data.
  • Request corrections to your data.
  • Request deletion of your data.
  • Restrict processing of your data.
  • Withdraw consent at any time.
  • Opt out of marketing communications.

To exercise these rights, contact us at info@Vitamist.uk.

Links to External Sites

Our Site may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their terms before sharing data.

Children’s Privacy

We do not knowingly collect data from anyone under 16. If you believe a child has provided us information, contact us at info@nutrapatch.uk to have it removed.

International Data Transfers

Your data may be processed in the UK or other countries. We take appropriate steps to ensure your data is handled securely and in accordance with this Privacy Policy.

Contact Us

If you have any questions or concerns about this policy, please contact us:

Vitamist® (Registered Trademark of NutraPatch Limited)
14 Albert Road, Glasgow, G42 8DN
Telephone: 0141 237 6006
Email: info@Vitamist.uk